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Services - Testimonials

Testimonials


"Looking back, the best thing we ever did was spend the time getting our plans together for what we would want to happen if we got money for ceiling lift systems. We spent time meeting with vendors and learning the benefits of various features and configurations. Angel Accessibility Solutions was very helpful at this stage, always bringing us back to "What will work for the residents and clients?" They obviously had lots of experience that they were willing to share freely, even in advance of the vendor proposals and this really helped us to learn and plan. After seeing the lifts in action and talking to the managers and front-line caregivers we were tempted to discard our plans for development of a detailed implementation strategy document. We simply wanted to say..."Look, this the right thing to do, anyone can see that!" However, good leadership kept us questioning, going further and further into the '...what if...' and '...what about that?' By the time we did receive the news that we had the go-aheadÑmost of the real work was done. Even today, as we continue to install systems I remain grateful that we did that upfront planning and I believe that our results demonstrate the benefits of addressing the barriers and opportunities at the planning stage"

"We have over 1800 ceiling lifts installed in Interior HealthÑa health region in British Columbia, Canada. Although the vast majority of these have been provided by Angel Accessibility Solutions, we have had installation from 4 other ceiling lift providers. As a result of our experiences with these alternate vendors, it was most evident that the products are quite similar. What separates Angel Accessibility from their competitors however and why we, as a health region, have now established a regional contract with them, is the expertise, training and ongoing services they bring to our specific health care facilities and our organization. Angel Accessibility Solutions is considered part of our safety team both from a corporate level as well as a site level. They do not hesitate to provide additional training as needed, even when asked to do so at our most remote sites, and are continually sharing new injury prevention solutions both in new products or successful processes/procedures established in other facilities. In my seven year history with Angel Accessibility Solutions, I have not received one complaint from a site regarding the installation processÑtheir installers have been most professional in working around the needs of the patients/residents and staff. They have also set the Interior Health standard for "turn-key" installation and on-going support which we now expect from all to establish with all major safety equipment vendors."

Leslie Gamble
Ergonomic Specialist
Interior Health Authority

"I am writing to recommend Angel Accessibility Solutions as a company and the Waverley Glen ceiling lift systems as a product. We have had Angel ceiling lifts in place at Baker Lodge (an extended care facility in Quesnel, British Columbia) for just over one year as part of a musculoskeletal injury prevention pilot project in Northern Health. We are currently in the process of our one-year evaluation, and although we do not have complete results available at this time, initial indications are that the number of staff musculoskeletal injuries, as well as the number of incidents involving resident aggression during care, have decreased. We believe these changes are a direct result of integrating the use of ceiling lifts into care routines (including bathing). Angel Accessibility Solutions has provided excellent service including design work, installation, staff training, and repairs/service. I would be happy to discuss our experience with Angel Accessibility Solutions and the Waverley Glen products at any time."

Helen Coleman BScR (PT)
Ergonomic Advisor
Employee Health Services
Northern Health

"Angel Accessibility Solutions combines a wealth of experience with great product and customer service that makes for a very positive experience in dealing with a relatively new technology. Angel gave me confidence because of the complete package it offers, including no cost product trials, fast quality installations, follow-up education and training with direct care staff, on-site engineering solutions, a solid price with no add-on costs and experienced user group access for real time help with challenges. Working with Angel has been great. They know the business like know one else. They have a great product at a great price and can install and provide service and training like no other."

Dan Donahue, M.Ed.
Director Employee Health
Providence St. Peter Hospital
Olympia, Washington